FAQ’s
Finding Out More
Please contact me if you can't find the information you need below, and when you're ready to talk about how we could work together.
Getting Started
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You can reach out by phone or email to start a conversation about how therapy can help. I offer a free 15–20 minute initial phone call or a reduced-rate initial session (£30) so you can get a feel for how we might work together.
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It is a "getting to know you" opportunity. You can ask questions about the process, and I will learn more about what brought you to therapy to start building a picture of how we can work together.
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It helps to reflect on your goals, but it’s okay if you just feel that "life is hard" without knowing why. Our first task can simply be exploring those feelings together.
Practicalities & Fees
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I work both in person in Twickenham and online, or a combination of both to fit your life.
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Standard fees are £75 for individuals and £85 for couples. I offer a limited number of concession slots at £50; please contact me to check current availability or join the waitlist.
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Yes, I work with the main private health insurance companies: Bupa, AXA Health, Aviva and Vitality Health.
If your insurance company isn't listed here, please get in touch and I can find out about getting registered with them.
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I encourage weekly sessions to build a strong therapeutic relationship, though I am open to discussing fortnightly patterns.
I require 48 hours' notice for cancellations, otherwise the full fee applies.
The Therapeutic Journey
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There is no set limit. We will regularly review your progress and how you are feeling.
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You might notice you are responding in a more grounded way to old anxieties, setting healthier boundaries, or recovering a more joyful sense of self.
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Regular attendance and honesty are key. Some find it helpful to make notes of challenges or insights between sessions to keep the work reflective of their daily life.
Privacy & Safety
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Yes, confidentiality is central. I discuss my work with a clinical supervisor to maintain professional standards, but your identity is always protected.
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Please do contact me if you need to cancel or reschedule a session. However, I am not an emergency service.
If you are in distress, you can reach out for a brief, time-bound conversation to refocus and stay safe, but I may not be able to reply immediately.